Bottom Line

The gold standard for revenue intelligence. Gong captures every customer interaction and turns conversations into actionable insights that help teams close more deals.

Best For

Enterprise sales teams, revenue leaders who need visibility into deals, and organizations focused on coaching and process improvement

Pricing

Custom pricing

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What is Gong?

Gong is the market leader in revenue intelligence, using AI to analyze every sales conversation across calls, emails, and meetings. It provides deal insights, forecasting accuracy, and coaching recommendations that help sales teams win more consistently.

Key Features

Call Recording & Transcription

Automatically records and transcribes all sales calls with highly accurate AI transcription

Deal Intelligence

Analyzes conversation patterns to identify deal risks and opportunities in real-time

Conversation Analytics

Tracks talk-to-listen ratios, key topics discussed, competitor mentions, and next steps

Revenue Forecasting

Uses conversation data to provide more accurate pipeline and revenue forecasts

Coaching Insights

Identifies top performer behaviors and provides specific coaching recommendations for reps

CRM Sync

Automatically logs activities and updates CRM fields based on conversation data

Pros & Cons

✓ Pros

  • Industry-leading conversation intelligence and deal insights
  • Extremely accurate transcription and topic tracking
  • Powerful coaching and enablement features
  • Deep integrations with major CRMs (Salesforce, HubSpot)
  • Comprehensive analytics dashboards for revenue leaders
  • Proven ROI for enterprise teams

✗ Cons

  • Premium pricing - too expensive for most SMBs and startups
  • Requires significant change management and adoption effort
  • Can be overwhelming with the amount of data and insights
  • Annual contracts with high minimums
  • Setup and onboarding takes 4-6 weeks

Real Results from Our Testing

15-20%
Deal Win Rate Increase
95%+
Forecast Accuracy
5 hrs/week/rep
Time Saved on CRM Entry
2,500+
Deals Analyzed

Final Verdict

4.7
★★★★★

The gold standard for revenue intelligence. Gong captures every customer interaction and turns conversations into actionable insights that help teams close more deals.

Get Started with Gong